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Customer
satisfaction is the bond between E7 Systems and our clients.
In pursuit of the highest possible customer satisfaction,
E7 Systems has established the following code of ethics.
Work Safely: Take all appropriate steps to insulate the customers business
processes and data assets from any development activities. Implement design
and data backup disciplines at every customer site.
Protect Client Privacy: Never discuss client business unless explicitly
directed by the customer to do so. This includes business conditions, initiatives
or especially client intellectual property.
Minimize Billing Hours: Keeping billing hours low is a key to project
success. Never train on the clock. Provide detailed reports of hours spent on
specific tasks.
Contain Project Complexity: We work with our customers to ensure that
all project requirements contribute directly to the customer's bottom line by
reducing cost or increasing revenue. When requirements are set we never bill
for work beyond those requirements.
Be Honest and Forthcoming: We inform clients of risk factors, limitations
of our expertise, conflicts of interest, and any subcontracting relationships.
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